The Effect of Job Design on Employee Productivity Case Study: Housing Finance Bank

Abstract

The study covered the effect of job design on employee productivity. The study established how job rotation affects employee productivity, how job enlargement affects employee productivity and how job enrichment affects employee productivity. The study was due to a fact that employees face boredom and job dissatisfaction which has resulted into workers’ low productivity, delay in administrative performance, work stress, psychological breakdown, absenteeism and lateness as a result of poor job design. The study used a case study design and focused on Housing Finance Bank Limited. The population of the study was 80 respondents and the sample size was 66. The study used both qualitative and quantitative research approaches for data collection specifically a questionnaire for data collection. The findings revealed a positive low relationship between job design and employee productivity, a positive moderate relationship between job rotation and employee productivity, a positive moderate low relationship between job enlargement and employee productivity and a positive moderate relationship between job enrichment and employee productivity. The study concluded that that job rotation affects employee productivity levels in Private Housing Finance Bank, Job enlargement ensures that an employee’s skills are utilized effectively because when an employee is given more duties at work, it allows employees to use their innate skills fully, providing them with greater satisfaction and Job enrichment increases responsibilities and autonomy in work and the feeling of employees towards job insecurity turns to security and employees feel that they are being valued. The study implied that there is need to encourage bank management to improve rotation policies since shifting employees from a job to another may decrease motivation and performance, job enlargement implied that there is need to enlarge jobs since job enlargement enhances employee's scope and workload as well as employees being given opportunity to take part in planning and the control and job enrichment implied that there is need to enrich jobs since job enrichment enhances employee autonomy and increase operational efficiency. On that note, the study recommends that the bank management should consider using the job enlargement technique for the administrative staff so as to utilize employee’s skills effectively, job rotation should be done as a routine at the bank as employees view it as an opportunity to grow and develop their skills and come up with new ways of doing things and Management should introduce more of job enrichment programmes such as vertical loading and quality management into the task structure of the staff in the tertiary institutions.

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