Training and Employees’ Performance a Case Studyof Centenary Bank (U) Limited

Abstract

The study examined training and employees’ performance with specific reference to Centenary bank. It was guided by four research objectives which were; the effect of job knowledge, skills, techniques, competence on employee performance.

The study used a case study design with both qualitative and quantitative results. Data was collected using questionnaires and interviews.

In data analysis frequencies, percentages and mean, correlations and regressions were used to show the magnitude of effect the independent variables have on the dependent variable. Study findings revealed that there is a positive significant relationship (r = 0.394**, p < 0.01) between Job knowledge and Employees’ performance, the study findings showed a positive significant relationship (r = 0.294**, p < 0.01) between Job Techniques and Employees’ performance, the study findings showed a positive significant relationship (r = 0.312**, p < 0.01) between skills and Employees’ performance and the study findings revealed that there is a positive insignificant relationship (r = 0.203**, p > 0.01) between Competence and Employees’ performance.

It can therefore be concluded that training has a positive and significant relationship with employees’ performance based on the findings of the study as presented according to the objectives of the study with back up of reviewed literature to make the discussion more authentic.

It was therefore recommended that Centenary bank (U) Limited should provide Job knowledge to the staff through creativity and innovation, decision making process and promote effective talent retention. This will increase employee performance in form of efficiency

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