The Role of Good Financial Management on Service Delivery in Local Governments Case Study: Moyo District Local Government Administration

Abstract

The study examined the role of good financial management on service delivery in local governments and specifically the study addressed the extent to which operation management increases effectiveness and improve the quality of service delivery in local governments. To evaluate the effect of aggregate fiscal policies in enhancing service delivery in public facilities. To find out how fiduciary risk management leads to minimizing corruption and diversion of public funds, to analyze the role governance plays on service delivery in local governments.

Through the use of cross sectional study design that encompasses both quantitative and qualitative study design. The choice of sample size was done using both purposive snowballs so that a clear picture of the outcome is given. During data collection process, two categories of questionnaires were given out. The first category was given to the management of Moyo district local government through the departmental heads and the second category was given to service beneficiaries within the district at random.

Based on the findings, the researcher recommends among other approaches the use public finance tools to ensure compliance with the legal requirements of the government system when dealing with financial matters and that management keeps good records of all funds received and disbursed.

The researcher recommends that local governments try and identify sources of local revenue in order to supplement central government support and increase local government sustainability. With all the above, it is expected there will be an improvement in public service delivery in Moyo district local government.

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