The Impact of Human Resource Policies and Performace of Organisations. Case Study: Uganda Telecom Jinja Branch.

Abstract

The research was intended to establish the impact of human resource policies and performance of organizations a case study of Uganda Telecom Jinja branch

In the conceptual framework the objectives of the of the study were to investigate the effect of employee compensation policy on organizational performance, to examine the role played by training policy on organisational performance, to assess the role of performance appraisals in the organisational performance in an organisation.

In my literature review I used two theories which included theory Z by Cole (1991) and Maslow theory (1943) which talks about human needs. I also went ahead to review my literature using written work of other scholars’ concerning my topic and that was a good support to show evidence of the problem in UTL Jinja branch

The research methodology adopted both qualitative and quantitive research design based on semi-structured questionnaires to gain an in-depth understanding of human resource policies and performances. A population study of 70employees and a sample size of 59 respondents were used. Purposive sampling and Stratified sampling methods were adopted for the study. Data was collected from both primary with the help of questionnaires designed using linkert scales and secondary data got from textbooks, internet, journals and newspaper articles and the company’s handbook.

Data was anlysed using SPSS and from the findings, there exists a strong positive impact between human resource policies and organisational performance. This implies that the effectiveness of human resource policies leads to higher improvement of organizational performance in UTL Jinja branch.

In the recommendation, Uganda Telecom should employ other policies and put them in to consideration and show their employees how to conduct themselves to be beneficial to the company. In addition to this, it should also put into practices what the policies are about so that they can achieve the company’s targeted goals. The above measures if taken into consideration will strengthen the effectiveness of human resource policies towards achieving the set objectives and enhance better performance.

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